|If you are currently experiencing financial difficulties, please contact us on firstname.lastname@example.org providing your policy details and we can discuss potential payment solutions. We will do our utmost to help, during this difficult time.|
Since the 17th March, we have been working from home due to the Coronavirus outbreak, and have full access to all our systems. We are able to carry out business as normal.
However, where possible we ask that you scan or photograph any documentation you are sending to us, and email it instead of posting.
To contact our claims team you can email: email@example.com
To contact our sales team you can email: firstname.lastname@example.org
As always, if you would like to phone us about anything you can call 0345 982 5505.
Our office opening hours remain unchanged at Monday to Friday 9am to 5.15pm.
If you usually make payment for a policy by cheque or postal order, please contact us on 0345 982 5505 to find out the best way to pay for your cover.
We also ask for your patience at this time. Like many businesses, we don't yet know the impact Covid-19 may have on our staffing levels, so there may be delays at times. Your understanding is appreciated.